Can we turn off wait times if there is an increase in LWOBS due to long wait times?

The Vital team will work with you to identify proper handling for these scenarios.

Occasionally, prolonged wait times may be a reality in the ED. As such, there are some rare instances where displaying wait times may not be in the best interests of the patients and facility.

Please reach out to your Vital Account Manager whenever these situations arise, and they will work with you to quickly identify the best options available.