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Admin
  • Registration Staff
    • How ERAdvisor Works
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    • ERAdvisor - App for ED Patients
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    • ERAdvisor - App for ED Patients
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      1. Help Center
      2. Admin
      • Registration Staff
        • How ERAdvisor Works
        • Logging In
      • Clinical Staff
        • ERAdvisor - App for ED Patients
        • Service Requests
      • Admin
        • ERAdvisor - App for ED Patients
        • Patient Communication
      • Technical Questions
        • EHRs
        • Implementation
        • Interfaces

      Admin

      Frequently Asked Questions for administrative teams

      ERAdvisor - App for ED Patients

      • How does the Vital Patient app work?
      • Will our current registration system still work?
      • How does Vital use patient cell phone numbers?
      • Why would wait times ever change?
      • Can we turn off wait times if there is an increase in LWOBS due to long wait times?
      See more

      Patient Communication

      • What publicity/posters/announcements are available from Vital to share with patients, families, staff?
      • What is the wording around Primary Care Physician (PCP) confirmation?
      • What is the wording for the Contact Details Card?
      • When does the contact details card appear?
      • When does a patient receive a text apologizing for the long wait?
      See more
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